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Frequently Asked Questions

Frequently Asked Questions

You may have noticed that we have been working hard to improve our Centre, and we are delighted to announce some exciting new developments that will enhance your shopping experience.

Below you will find answers to some of the questions we get asked the most.

Q: What works are currently happening at Liffey Valley?

A: Liffey Valley is currently undertaking a major refurbishment of the car park and surrounding areas. Over €30 million has been invested in significant improvements that will deliver new, more efficient, and sustainable ways to travel to Liffey Valley. These include Ireland’s very first six-bay BusConnects interchange, and a major redevelopment of the car parks.

Q: Why are you making these changes?

A: Liffey Valley is growing, and we need to make improvements to facilitate this growth and the increasing number of customers visiting the centre. We are also addressing a long-standing issue. Customers have told us parking is an issue at Liffey Valley, so we are resolving it. The parking experience will change for the better, it is going to be easier, safer, and less stressful to park at the centre now and into the future. 

Our research also shows that customers are increasingly opting for a variety of modes of transport when traveling to and from the centre including public transport, car, cycling and walking. This has informed the developments we are making, and it is now more accessible for all our customers whether they drive, walk, cycle, or take the bus to the centre.

Q: What changes are happening to the carpark?

A: A major refurbishment of the main car park will make the parking experience easier, safer, and less stressful for visitors. The car park will be resurfaced, realigned, and landscaped. New lighting, walkways, and cycle lanes are being installed throughout, and real-time information will help customers find a space more quickly. There will also be more parking spaces for drivers with a disability, and parents and toddlers, as well as new charging points for electric vehicles.

Q: What other changes can I expect?

A: New public lighting, a new CCTV security system, extensive landscaping, special pathways and rest points with improved pedestrian and cycleway access to and from the centre will all be installed. There is also a network of new cycle lanes to the centre and increased covered and secure cycle parking in three convenient locations.

We are also planting 500 new trees and 100,000 new plants and shrubs – the planting plan reflects the National Pollinator Plan 2020 and native species have been incorporated to provide additional habitat and a net gain for biodiversity.

Q: What is BusConnects?

A: BusConnects is the National Transport Authority’s programme to improve bus services in cities throughout Ireland. A new six-bay BusConnects interchange is currently under construction and, once completed early next year, will bring customers close to the entrance and we expect public transport connectivity to the centre to increase by 50%.

This bus interchange is Ireland’s very first BusConnects depot, which is an exciting prospect.

Q: Will I have to pay for parking?

A: We are introducing a demand management system and more sustainable transport initiatives to better manage parking spaces. The new arrangements will see the introduction of paid parking in Q4 of this year – with a nominal €2.50 charge to apply for the first hour of parking and the next two hours free.

The new system will be ticketless, cashless and features an automatic licence plate recognition system using the latest technology.

Q: Why are you doing this now?

A: Our goal is to provide customers with the best possible shopping experience now and for years to come. These works will help us achieve that and are necessary to ensure that Liffey Valley is well positioned to accommodate further customer and retailer growth and development in the future. It is also a requirement of the Greater Dublin Area Transport Strategy and it aligns with local authority guidelines for such facilities. 

For more information please click here.

Last updated: 13 Jul 2022